Who We Are

TFS is a specialist team with deep technical experience in thermal fluid systems, safety, and performance

Our people combine hands-on engineering knowledge with operational and commercial expertise, allowing us to support clients with practical advice they can trust.

Our UK and US teams are best placed to to work with a variety of clients across the globe, our teams work closely with manufacturing and process businesses to help them manage risk, improve reliability, and operate their systems safely over the long term. Every role within the business contributes to the same goal: clear guidance, consistent standards, and dependable support.

TFS UK

Richard Franklin

Managing Director

Richard leads the business with nearly three decades of experience in thermal fluid systems, safety management, and industry best practice. He works closely with clients and the wider team to ensure technical standards, compliance, and long-term value are always at the forefront.

Sam Franklin

Finance and Operations Director

Sam oversees finance, operations, and day-to-day business management. Her role ensures projects are delivered efficiently, resources are well managed, and clients receive a consistent, dependable service.

Andy Burns

Business Development

Andy works with clients to understand their operational challenges and identify where Thermal Fluid Solutions can add value. He focuses on building long-term relationships and aligning technical services with real business needs.

Jordan Hobson

Techincal Operations Manager

Jordan coordinates engineering activities, planning site work and ensuring resources, schedules, and technical requirements are aligned. He plays a key role in keeping projects running smoothly and on time.

Nivedh Lal

Laboratory Manager

Nivedh manages thermal fluid testing and analysis, overseeing laboratory processes and data integrity. His work supports accurate diagnostics, informed decision-making, and effective fluid management strategies.

Ali Uzair

Development Manager, Active Guardian

Ali leads the development of Active Guardian, focusing on system monitoring, data insight, and ongoing product improvement. He works at the intersection of engineering, software, and client needs to enhance system safety and visibility.

TFS America

Marc Andres Gingras

CEO

Marc leads Thermal Fluid Solutions America, overseeing strategy, operations, and market development. He works to expand the company’s presence while maintaining the same technical standards and client-focused approach.

Sophie Pageau

Operations

Sophie supports operational delivery across the business, coordinating processes and ensuring client engagements run efficiently and reliably.

Santhosh Boopathi

Santosh Boopathi

Automation & Process Control

Santosh specialises in automation and process control, supporting system monitoring, control strategies, and data-driven performance improvements for thermal fluid systems.

Need expert support with your thermal fluid system?

Speak to our expert team to discuss how we support your sector and how we can help
improve safety, performance, and reliability.