Speak to our expert team to discuss how we support your sector and how we can help improve safety, performance, and reliability.
Who We Are
TFS is a specialist team with deep technical experience in thermal fluid systems, safety, and performance
Our people combine hands-on engineering knowledge with operational and commercial expertise, allowing us to support clients with practical advice they can trust.
Our UK and US teams are best placed to to work with a variety of clients across the globe, our teams work closely with manufacturing and process businesses to help them manage risk, improve reliability, and operate their systems safely over the long term. Every role within the business contributes to the same goal: clear guidance, consistent standards, and dependable support.
TFS – UK
Richard Franklin
Managing Director
Richard leads the business with nearly three decades of experience in thermal fluid systems, safety management, and industry best practice. He works closely with clients and the wider team to ensure technical standards, compliance, and long-term value are always at the forefront.
Sam Franklin
Finance and Operations Director
Sam oversees finance, operations, and day-to-day business management. Her role ensures projects are delivered efficiently, resources are well managed, and clients receive a consistent, dependable service.
Andy Burns
Business Development
Andy works with clients to understand their operational challenges and identify where Thermal Fluid Solutions can add value. He focuses on building long-term relationships and aligning technical services with real business needs.
Jordan Hobson
Techincal Operations Manager
Jordan coordinates engineering activities, planning site work and ensuring resources, schedules, and technical requirements are aligned. He plays a key role in keeping projects running smoothly and on time.
Nivedh Lal
Laboratory Manager
Nivedh manages thermal fluid testing and analysis, overseeing laboratory processes and data integrity. His work supports accurate diagnostics, informed decision-making, and effective fluid management strategies.
Ali Uzair
Development Manager, Active Guardian
Ali leads the development of Active Guardian, focusing on system monitoring, data insight, and ongoing product improvement. He works at the intersection of engineering, software, and client needs to enhance system safety and visibility.
TFS – America
Marc Andres Gingras
CEO
Marc leads Thermal Fluid Solutions America, overseeing strategy, operations, and market development. He works to expand the company’s presence while maintaining the same technical standards and client-focused approach.
Sophie Pageau
Operations
Sophie supports operational delivery across the business, coordinating processes and ensuring client engagements run efficiently and reliably.
Santosh Boopathi
Automation & Process Control
Santosh specialises in automation and process control, supporting system monitoring, control strategies, and data-driven performance improvements for thermal fluid systems.